Privacy Policy vr7 online –
Your Data, Your Rights

1Introduction & Scope of This Privacy Policy

Vr7 online ("we", "Platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains in detail how we collect, store, use, and protect your personal information when you register, log in, or use any part of the vr7 online platform — whether via the website or mobile app.

This policy applies to all users who interact with vr7 online, including registered players, website visitors, and anyone who contacts our customer support team. If there is a conflict between this Privacy Policy and any specific agreement you have with us, that specific agreement will take precedence within its relevant scope.

Vr7 online operates on a "privacy by design" approach — meaning data protection is built into our systems from the development stage, not added as an afterthought. This is the foundation of the trust we build with our Malaysian player community.

2What Personal Data We Collect

Vr7 online collects personal information across several categories, depending on the nature of your interaction with the platform:

During Account Registration:

• Full name as shown on MyKad
• A valid and reachable email address
• Malaysian mobile phone number
• Date of birth for age verification
• Chosen username and password

During the KYC Process (Identity Verification):

• Photo or scan of MyKad (front and back)
• Proof of current address such as a utility bill or bank statement
• Selfie with MyKad in certain enhanced verification cases

During Platform Usage:

• Device and web browser information
• IP address and approximate location based on IP
• Game history, deposits, withdrawals, and transactions
• Interaction logs with the customer support team
• Your saved account preferences and settings

3How We Use Your Data

Every piece of data we collect has a specific and legitimate purpose. We do not use your data for undisclosed purposes without notifying you in advance. The primary uses of your personal data are as follows:

• Provide and maintain the vr7 online platform services, including deposit and withdrawal processing
• Verify player identity and age to meet legal requirements
• Detect and prevent fraud, money laundering, and platform abuse
• Send important notifications related to your account, security, or transactions
• Provide effective customer support when you contact us
• Improve the user experience based on aggregate platform usage analytics
• Comply with legal obligations and lawful requests from authorities

For direct marketing purposes such as promotional emails or bonus notifications, we only send such communications to players who have given explicit consent during registration or at a later time. You may withdraw this consent at any time through your account settings or by contacting our support team.

4Data Sharing with Third Parties

Vr7 online does not sell or rent your personal data to any third party for their commercial purposes. Your data is only shared in the following limited and controlled situations:

• Payment Providers: Information required to process deposits and withdrawals is shared with registered, industry-compliant payment service providers.
• Game Providers: Minimum technical data is shared with game software providers to ensure game integrity and result verification.
• KYC Services: Identity documents are shared with approved identity verification service providers for security check purposes.
• Legal Authorities: We are required to disclose data when there is a valid court order or a lawful request from a law enforcement agency.

All third parties we work with are required to meet data security standards comparable to those of vr7 online itself, and are not permitted to use your data for any purpose beyond the agreed scope of service.

5Data Security & Technical Protection

Vr7 online invests seriously in security infrastructure to protect our players' personal data. The technical security measures we employ include:

• 256-bit SSL encryption for all communications between user devices and our servers
• Passwords stored as irreversible bcrypt hashes
• Internal network segmentation with tiered security levels for sensitive data
• Intrusion detection system (IDS) monitoring real-time unusual activity
• Two-factor authentication (2FA) is available and encouraged for all player accounts
• Regular encrypted data backups stored at separate physical locations
• Regular security penetration testing by independent parties

That said, no security system can guarantee 100% absolute protection. In the event of a material data breach affecting player information, vr7 online will notify affected players within a reasonable timeframe and take appropriate remediation steps.

6Cookies & Tracking Technologies

Vr7 online uses cookies and similar tracking technologies to enhance user experience and platform security. There are several types of cookies we use:

• Essential Cookies: Required for core platform operations such as login sessions and security. Cannot be disabled without affecting platform functionality.
• Functional Cookies: Saves your preferences such as language, default bet values, and display settings — enabling a more personalised experience.
• Analytics Cookies: Helps us understand how the platform is used in aggregate to improve features and performance. Analytics data is never linked to individual identities.
• Security Cookies: Used to detect suspicious activity, identify unauthorised login attempts, and protect your account.

You can manage cookie preferences through your web browser settings. However, disabling essential cookies may affect login functionality and platform security.

7Your Rights as a Data Owner

As a vr7 online player, you have the following rights regarding your personal data, and we are committed to making it easy for you to exercise them:

• Right of Access: You have the right to request a copy of all personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or outdated data.
• Right to Erasure: You may request deletion of your data under certain circumstances, subject to our legal retention obligations.
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another platform.
• Right to Object: You may object to the use of your data for direct marketing purposes at any time.
• Right to Restriction of Processing: Under certain circumstances, you have the right to request that we restrict how we process your data.

To submit any of the above rights requests, contact the vr7 online support team via live chat or email. All requests will be processed within 14 business days. We may require identity verification before processing requests involving sensitive data.

8Children's Data and Age Protection

Vr7 online is a platform designed exclusively for adults aged 18 and above. We do not intentionally collect or store personal data from individuals under the age of 18.

All players are required to verify their age during registration and through the KYC process. If we find that we have inadvertently collected data from underage individuals, the relevant account will be suspended immediately and the data deleted promptly.

9Cross-Border Data Transfers

In operating the vr7 online platform, some data may be stored or processed on servers located outside Malaysia. This occurs primarily in the context of cloud services and international game software providers.

In all cases of cross-border data transfers, vr7 online ensures that:

• Data recipients comply with data protection standards equivalent to or higher than Malaysia's standards
• Legally binding data processing agreements exist between vr7 online and all third-party service providers
• Additional sensitive data such as KYC documents are stored only in systems with verified security standards

10Amendments to This Privacy Policy

Vr7 online reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated to you via in-account notification or email at least 14 days before taking effect.

The "Updated" date at the top of this document reflects the date of the last amendment. The latest version of this Privacy Policy is always available on this page. We recommend checking this page from time to time.

Continued use of the platform after any amendment's effective date constitutes acceptance of the updated terms. If you disagree with the changes, please contact us to close your account before the effective date.

11Contact Us About Privacy

If you have any questions, concerns, or wish to exercise any of your privacy rights, the vr7 online team is here to help. We take every privacy-related enquiry seriously and are committed to providing transparent and helpful responses.

You can reach us via:

• Live Chat: Available 24/7 on the vr7 online mobile app and website
• Email: [email protected] — response within 24 business hours
• Language: All privacy-related communications are handled in both Bahasa Melayu and English

For inquiries or complaints related to personal data processing, please include "Privacy Inquiry" in your message subject so it can be routed to the right team promptly.